asked questions about our party hire service
What can you offer me?
A. We are an event decorating company which
specialises in balloon decor, hirage of centrepieces and decorative
event items for corporate events, weddings and special ocassions.
Can you set up my centrepieces?
A. Yes. We can also set up any other hire
items you have ordered at the same time.
We are theming our wedding. What can you offer us?
A. We specialise in themed centrepieces and
prop hire. Just tell us the theme.
When do I need to return my hire items?
items are rented on a daily basis. We allow pick up the day
before your event and return the day after (unless otherwise
agreed). You will be asked to sign
a general hire agreement on pick up or delivery.
What if a hire item goes missing or is damaged by us?
damages or breakages are your responsibility and will be charged
at replacement value.
Is there a bond?
A. No. However, we hold your credit card details
on file. In the event of lost or damage you will be charged
the replacement cost. We will always phone or email you first
to discuss before deducting your card.
How do I pay? When do I need to pay?
We accept all major credit cards and internet banking instructions
are provided on your invoice. We may ask for a small deposit
to secure your date and the balance is payable 3 working days
before your event. Please read our terms
and conditions for more details.
Can I pick up or do you deliver?
A. Either. Whatever suits you. There is a
small delivery fee depending on location.
Can I view items before I hire them?
A. Yes. Just phone to make an appointment
with one of our event decorators at our showroom.
about balloon decor
How long will my balloons last?
A. Helium balloons will float for approx 12-24 hours depending
on climate. Air filled balloons can last for weeks. Foil balloons
float for over a week (filled with helium) and can be refilled
to extend float time.
How long will my balloon gift item last?
A. We select giant foil balloons for all our balloon bouquets
so they willl float for weeks. We use a conditioning agent
called Ultra high float on all latex balloons
to extend their lifespan.
How soon in advance do I need to book?
A. We can arrange helium balloons at short notice
if orderd before 3pm on any given day. However, event decorating
balloon decor needs to be booked in advance.
Do you deliver?
A. Yes! There is a small delivery fee which we will let you
know at time of booking.
Do you allow pick ups?
Yes! However, please bear in mind that balloons are bulky
and you will only get a few in a car. We offer a cost
effective delivery service Auckland wide.
Do you set up?
Yes! Normally, people like us to set up centrepieces and balloon
decor. We also offer a pack down and clean up service the
following day if required.
view our terms of trade
believe life should be full of celebrations and great memories!